Policies

PAYMENTS

You can purchase your order by using all major credit cards (Visa, MasterCard , American Express) or ZipPay.

 

SHIPPING

Australian orders - $10.00 shipping or free shipping on orders over $100.00.

International orders - $20.00 flat rate.

Your order will be processed and shipped within 1-3 business days after payment has been administered and received. Orders received after 4pm on Friday, on the weekend or a public holiday will be processed the following business day.

 

RETURNS & EXCHANGE

If your purchase is within 7 days, you are eligible for a credit note or exchange (excluding sale items, swimwear, underwear & jewellery) provided all tags are still attached, the item is in an unworn condition and you have your order confirmation or proof of purchase. Returns are to be paid by customer. Shipping and handling is not refundable.  Products returned damaged, worn or altered may not be accepted and may be sent back to customer. Unfortunately, Bent Rod Action does not offer refunds on any items, with the exception of faulty goods.

For all returned items, please email bentrodaction@gmail.com for returns and exchanges form and information on what to do next.

   

PERSONAL INFORMATION

We will protect your personal information however if required by law, we may disclose this information if you violate our Terms of Service.